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Tuesday, September 26, 2017

DBank Mobile

Stay Connected | Banking at your fingertips



New enhanced version of Mobile Banking application now with local fund transfer service and simplified biometric login.

DBank Mobile is the mobile banking service from Doha Bank which brings banking convenience to your fingertips. To gain access to this service, you need to download the app from ‘Play Store’ or ‘App Store’ and use your DBank Online username and password or your fingerprint to login instantly.

You can also access the mobile application on Apple Watch and stay connected on wearable devices; anytime, anywhere.

What DBank Mobile can do for you?

  • Simplified biometric login on supported mobile devices
  • View balances and transactions
  • Apple Watch Banking
  • Local & International money transfer
  • Credit Card Transactions and Bill Payments
  • Useful Information (ATM/Branch Locator, Forex Rates, Contact Us, Prayer Timings)
  • Register for account & credit card eStatements
  • Reset password / Bio-Pin (for biometric enabled devices)
  • Apply Now for products & services

How to Register for DBank Mobile?

By registering for DBank Online service, you will automatically be enrolled for DBank Mobile banking service. In case, you are not registered for DBank Online, we recommend you to first register for DBank Online banking service by clicking on the below ‘Register’ button.

Reister Now

How to Register for Biometric Login?

Biometric registration

You can register for biometric facility through DBank Mobile Banking application. Please read below to know the devices that will support biometric facility and steps for its registration:

Q. Which devices and software versions support biometric access for Doha Bank Application?

A. The following devices and software versions support biometric access for Doha Bank application:

Apple devices

  • Requires iOS 8 and above
  • iPhone 5S; iPad Air2; iPad Mini3 and above

Android devices

  • Requires Android OS 6 and above
  • Smartphones and Tablets with biometric reader

Q. How do I enroll for biometric access on Doha Bank application?

A. Follow the below steps to enroll for biometric access:

Apple devices

  • Click on your phone Settings and select Touch ID & Passcode
  • Click on ‘Add a fingerprint’ and follow the steps to register your fingerprint on the device
  • After registering your fingerprint, click on Doha Bank mobile application
  • Select Biometric Sign Up icon
  • Input your login details
  • Enter One Time Password
  • Follow the step by step process for registering for this service
  • System will prompt you to create and confirm a 4 digit Bio-PIN
  • Agreeing to terms and conditions will complete the registration process

Android devices

  • Click on your phone Settings and select Security
  • Click on ‘Nexus imprint’ (for Nexus phones) or ‘Fingerprint’ (for other devices)
  • Click on ‘Add fingerprint’ and follow the steps to register your fingerprint on the device
  • After registering your fingerprint, click on Doha Bank mobile application
  • Select Biometric Sign Up icon
  • Input your login details
  • Enter One Time Password
  • Follow the step by step process for registering for biometric access
  • System will prompt you to create and confirm a 4 digit Bio-PIN
  • Agreeing to terms and conditions will complete the registration process

What Card Services are Available?

The following card services are available on the mobile app:

Credit Card

  • View Balances and Transactions
  • Credit Card bill payment

Forgot Password?

DBank Mobile Banking password

In case you have forgotten your DBank Mobile banking password, you can self-generate a new password by clicking on “Forgot Password” available on your mobile app.

Biometric Bio-PIN

In case you have forgotten your Biometric 4 digit Bio-PIN, then please log into the application using your login credentials (Username, Customer No. and Password) and de-register for Biometric facility through ‘My Profile’. Once de-registered, please re-register yourself for the Biometric through My Profile again.

Forgot User ID?

In case you have forgotten your DBank Online User ID, please call +971 4 3214333 and the Call center agent would assist you with the requirement.

How to Download?

In App Store or Google play store you will find the App by searching with key words ‘Doha Bank’.



Note: Doha Bank's retail, commercial and corporate lending products are granted at our sole discretion and are subject to the Bank's terms, conditions and acceptance.

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